Shipping Policy

This Shipping Policy is an official unified service specification formulated by Wealthcome Business Co., Limited for all global women’s clothing retail orders.

This policy standardizes the entire process of order processing, product packaging, logistics arrangement, delivery cycle, order tracking, shipping cost responsibility, and abnormal problem handling, with the aim of providing transparent, stable, and reliable cross-border logistics and distribution services for customers worldwide.

All orders generated through our official website are subject to this Shipping Policy.

Free Standard Shipping on All Orders

Wealthcome Business Co., Limited provides FREE STANDARD SHIPPING ON ALL ORDERS.

There is no minimum purchase requirement.

Customers are not required to meet any:

  • Minimum order value
  • Minimum product quantity
  • Membership requirement
  • Coupon requirement
  • Promotional condition
  • Sale threshold
  • Special qualification

to receive free standard shipping.

Wealthcome Business Co., Limited unconditionally bears the full standard shipping cost for every order placed through our official website.

No standard shipping fee will be charged to customers when the standard shipping service is used.

If an optional premium, expedited, express, or specially requested shipping service is available, any additional fee for that optional service will be clearly disclosed before the customer confirms the service.

Order Processing & Packaging Standards

After the user completes order payment and the payment is successfully confirmed, our professional operations team will conduct a comprehensive verification of the order information, including:

  • Recipient information
  • Delivery address
  • Clothing style
  • Size
  • Quantity
  • Order amount
  • Shipping information

After confirming that the information is accurate, we will arrange product sorting and quality re-inspection.

Women’s clothing products may be packaged with suitable protective materials designed to reduce the risk of:

  • Dust contamination
  • Wrinkling
  • Moisture damage
  • Impact damage
  • Product loss during transportation

We will complete pre-shipment processing for valid paid orders as efficiently as reasonably possible.

Global Shipping Coverage & Methods

Wealthcome Business Co., Limited provides cross-border shipping services to supported countries and regions worldwide.

Our shipping coverage may include:

  • North America
  • Europe
  • Oceania
  • Southeast Asia
  • Other supported international markets

We cooperate with international logistics providers, cross-border delivery platforms, postal operators, and express carriers.

Depending on the destination, order characteristics, product type, and logistics availability, we may select an appropriate shipping method, including:

  • Standard international air shipping
  • Registered logistics delivery
  • Commercial express shipping
  • Other suitable international shipping methods

Where available or required, shipments may support customs declaration and international tracking.

Estimated Delivery Time & Delay Explanation

Delivery times are estimates and may vary depending on factors including:

  • International transportation efficiency
  • Customs clearance progress
  • Regional weather conditions
  • Local public holidays
  • Carrier congestion
  • Warehouse backlogs
  • Transportation disruptions
  • Government or customs procedures
  • Other circumstances outside our reasonable control

We will provide an estimated delivery timeframe according to the destination and applicable shipping arrangement.

We will make reasonable efforts to promote delivery within the estimated timeframe.

If a delay occurs, we will actively monitor the available logistics information and provide customers with relevant updates where reasonably possible.

A delay caused solely by a third-party carrier, customs authority, severe weather, government action, or another circumstance outside our reasonable control does not automatically constitute a breach by Wealthcome Business Co., Limited, subject to any rights that cannot legally be excluded.

Whole-Process Order Tracking

After the goods are accepted and shipped by the logistics carrier, a valid tracking number may be generated for the order where tracking is available.

Tracking information may be sent to the customer through official notification channels.

Customers may use the tracking information to review available details such as:

  • Transportation status
  • Customs clearance progress
  • Transit updates
  • Local delivery information
  • Delivery status

Tracking information may require some time to become active after shipment.

Our customer service team may follow up on abnormal logistics orders and assist with situations including:

  • Logistics stagnation
  • Customs detention
  • Significant delay
  • Delivery exceptions
  • Tracking abnormalities

Shipping Abnormality & Liability Division

We are responsible for reasonable product quality inspection, packaging integrity, style accuracy, and order information accuracy before shipment.

If product loss, damage, incorrect product delivery, missing products, or other problems are caused by our processing errors or packaging failures, we will review the issue and may provide an appropriate remedy, including:

  • Free re-delivery
  • Full refund
  • Replacement
  • Other reasonable resolution

For abnormal problems caused by:

  • Third-party logistics carriers
  • Customs restrictions
  • Government policies
  • Incorrect delivery information provided by the customer
  • Customer refusal or failure to accept delivery
  • Force majeure events
  • Other circumstances outside our reasonable control

we will make reasonable efforts to assist customers with:

  • Logistics inquiries
  • Carrier investigations
  • Appeals
  • Claims
  • Tracking assistance
  • Reshipping arrangements where appropriate

Any liability for resulting losses will be determined according to the specific circumstances and applicable law.

Shipping Cost Responsibility

For the avoidance of doubt:

Wealthcome Business Co., Limited unconditionally covers the full standard shipping cost for all orders placed through our official website.

Customers will not be charged a standard shipping fee.

Free standard shipping applies regardless of:

  • Order amount
  • Product quantity
  • Product category
  • Promotional discounts
  • Coupon usage
  • Sale pricing
  • Customer account status
  • Destination, where standard shipping service is available

There is no minimum purchase requirement and no promotional condition for free standard shipping.

Contact

For questions regarding shipping, tracking, delays, delivery exceptions, or order status, please contact our customer service team through our official service channels.