Terms of Service
These Terms of Service constitute a legally binding agreement between Wealthcome Business Co., Limited (hereinafter referred to as the “Company”) and all website visitors, registered users, and product purchasers (hereinafter referred to as “Users”).
By accessing or browsing our website, viewing product information, placing an order, making a purchase, creating an account, or otherwise using our services, Users acknowledge that they have read, understood, and agreed to be bound by these Terms of Service.
These Terms apply to all current and future product sales, online transactions, customer services, and other ecommerce activities conducted by the Company through its website.
Nothing in these Terms is intended to exclude, restrict, or override any rights or protections that cannot lawfully be excluded under the laws of the Hong Kong Special Administrative Region or other applicable mandatory laws.
Service Scope & Business Description
The Company is principally engaged in the online sale of women’s fashion products to customers in Hong Kong and international markets.
Our product categories may include:
- Daily casual wear
- Street fashion
- Dresses
- Party wear
- Basic apparel
- Tops
- Bottoms
- Outerwear
- Fashion accessories
- Other women’s clothing and related products
Our services may include:
- Online product display
- Retail order processing
- International order fulfillment
- Cross-border shipping
- Size and product information
- Customer support
- Returns and refunds
- After-sales assistance
- Product and promotional updates
The Company may update its product range, website functions, service methods, policies, and operational procedures from time to time in response to business requirements, market conditions, legal requirements, or operational changes.
Material changes will apply from the time they are published on our website, subject to applicable law.
Compliance with Hong Kong Laws
The Company intends to conduct its business and operate its website in accordance with the applicable laws and regulations of the Hong Kong Special Administrative Region.
Our business operations may be subject to applicable Hong Kong laws and requirements relating to:
- Contracts and commercial transactions
- Sale and supply of goods
- Consumer protection
- Trade descriptions and advertising
- Electronic transactions
- Personal data and privacy
- Intellectual property
- Fraud prevention
- Payment transactions
- Other applicable commercial and regulatory requirements
Users must also comply with applicable laws and regulations when using our website and purchasing products.
Nothing in these Terms authorizes any activity that would violate the laws of Hong Kong or any other mandatory law applicable to a particular transaction.
If any provision of these Terms conflicts with a mandatory legal requirement, the applicable legal requirement will prevail to the extent of that conflict.
User Code of Conduct
Users may use our website only for lawful shopping, browsing, and customer service purposes.
Users must not:
- Submit fraudulent or unauthorized orders
- Use stolen or unauthorized payment information
- Provide deliberately false identity or delivery information
- Attempt unauthorized access to the website or its systems
- Introduce viruses, malicious software, or harmful code
- Interfere with normal website operations
- Abuse promotions, refunds, chargebacks, or other services
- Infringe the Company’s or any third party’s intellectual property rights
- Use the website for unlawful resale or fraudulent commercial activity
- Engage in conduct that violates applicable Hong Kong laws or other applicable laws
Where reasonably necessary, the Company may review, suspend, reject, or cancel transactions involving suspected fraud, misuse, illegal activity, or serious violations of these Terms.
The Company may also cooperate with payment providers, financial institutions, regulators, or law enforcement authorities where permitted or required by law.
Product Information & Price Disclaimer
We make reasonable efforts to ensure that product photographs, descriptions, styles, size information, materials, prices, and availability displayed on our website are accurate and up to date.
However, minor differences may occur because of:
- Photography and lighting
- Display and screen settings
- Manufacturing variations
- Manual measurements
- Product batch differences
- Packaging updates
- System synchronization delays
Such differences do not necessarily indicate a product defect.
The Company may update product prices, availability, styles, descriptions, and other information where reasonably necessary.
If a material pricing or product information error is identified before an order is fulfilled, we may contact the customer to provide available options, which may include confirming the corrected information or cancelling and refunding the affected order.
Nothing in this section limits any mandatory consumer rights that may apply under Hong Kong law or other applicable law.
Transaction & Payment Rules
An order submitted through our website constitutes an offer by the customer to purchase the selected products.
An order will generally be treated as accepted when payment has been successfully confirmed and the order has been accepted for processing, subject to fraud checks, stock availability, pricing verification, and other reasonable operational requirements.
Customers must provide accurate:
- Billing information
- Shipping information
- Contact information
- Payment information
By submitting a payment method, the customer confirms that they are authorized to use that payment method.
The Company will make reasonable efforts to:
- Process valid orders
- Verify product availability
- Prepare and package products appropriately
- Arrange shipment
- Provide relevant order information
Customers must not intentionally provide false information, submit fraudulent transactions, or misuse payment or dispute procedures.
Order Cancellation
Customers wishing to cancel or modify an order should contact us as soon as possible.
We will make reasonable efforts to accommodate cancellation or modification requests before the order enters fulfillment or dispatch.
Once an order has entered processing or has been shipped, cancellation may no longer be possible.
Any applicable cancellation, return, or refund will be handled in accordance with our Return & Refund Policy and applicable law.
Shipping
Shipping arrangements, estimated delivery times, tracking information, delivery delays, and shipping-related procedures are governed by our Shipping Policy.
Delivery timeframes are estimates unless expressly stated otherwise.
Where a delay occurs because of circumstances outside our reasonable control, including carrier disruptions, customs procedures, severe weather, government measures, or transportation interruptions, we will make reasonable efforts to assist customers and provide available shipping information.
Nothing in this section excludes any legal obligation that cannot lawfully be excluded.
Returns & Refunds
Returns, refunds, exchanges, damaged products, incorrect products, and eligible cancellations are governed by our Return & Refund Policy.
Nothing in our Return & Refund Policy or these Terms is intended to exclude rights or remedies that customers are entitled to under applicable Hong Kong law or other mandatory consumer protection laws.
Intellectual Property
Website content owned by or licensed to the Company may be protected by applicable intellectual property laws.
This may include:
- Brand names
- Logos
- Product photographs
- Graphics
- Website text
- Layouts
- Designs
- Promotional materials
- Other original content
Users may not reproduce, distribute, modify, publish, sell, or commercially exploit protected content without authorization, except where permitted by applicable law.
Privacy & Personal Data
The Company handles personal information in accordance with its Privacy Policy and applicable Hong Kong privacy and data protection requirements.
Personal information may be collected and used for purposes including:
- Order processing
- Payment processing
- Delivery
- Customer support
- Returns and refunds
- Fraud prevention
- Website operation
- Legal and regulatory compliance
Users should review our Privacy Policy for further details regarding the collection, use, disclosure, storage, and protection of personal information.
Third-Party Services
Our website may rely on third-party service providers for functions including:
- Payment processing
- Shipping
- Logistics
- Website hosting
- Analytics
- Customer support
- Marketing
- Fraud prevention
Independent third-party providers may be subject to their own terms, privacy policies, and operational rules.
The Company is not responsible for the independent acts or omissions of third parties except to the extent that responsibility cannot lawfully be excluded.
Limitation of Liability
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
To the extent permitted by law, the Company will not be liable for indirect, incidental, special, or consequential losses arising solely from circumstances outside its reasonable control.
The Company is not responsible for losses arising solely from:
- Customer misuse of products
- Incorrect storage or handling
- Unauthorized use of payment methods
- Incorrect information supplied by the customer
- Third-party service interruptions
- Carrier delays
- Customs actions
- Natural disasters
- Government restrictions
- Other events outside the Company’s reasonable control
Any limitation of liability contained in these Terms applies only to the extent permitted by applicable law.
No Waiver of Statutory Rights
Nothing in these Terms is intended to waive, restrict, or remove any statutory right or remedy that cannot legally be waived under the laws of Hong Kong.
If applicable law provides customers with greater mandatory rights than those stated in these Terms, those mandatory rights will prevail.
Governing Law
These Terms of Service, the operation of the website, and transactions conducted through the website are governed by the laws of the Hong Kong Special Administrative Region, without prejudice to any mandatory consumer rights that may apply under another applicable jurisdiction.
The Company intends to comply with applicable Hong Kong laws and regulations in connection with its ecommerce and commercial activities.
Dispute Resolution
If a dispute arises between the Company and a User concerning an order, payment, product, refund, service, or these Terms, both parties are encouraged to first attempt to resolve the matter through good-faith communication and negotiation.
If the dispute cannot be resolved through negotiation, either party may pursue remedies available under applicable law.
Subject to any mandatory jurisdictional rights that cannot lawfully be excluded, disputes relating to these Terms may be submitted to the competent courts of the Hong Kong Special Administrative Region.
Severability
If any provision of these Terms is determined by a competent court or authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.
The remaining provisions will continue in effect to the extent permitted by law.
Changes to These Terms
The Company may update these Terms from time to time to reflect changes in:
- Business operations
- Products and services
- Website functionality
- Legal requirements
- Regulatory requirements
- Security practices
The latest version published on our website will apply from its effective date, subject to applicable law.
