Wealthcome Business Co., Limited formulates this standardized Refund and Returns Policy in accordance with international cross-border e-commerce after-sales norms and consumer rights protection principles, aiming to standardize the whole process of product return, exchange, cancellation and refund for women\u2019s clothing orders, fully protect the legitimate shopping rights and interests of global customers, and ensure that all after-sales services are fair, transparent, standardized and orderly. This policy applies to all valid women\u2019s clothing retail orders purchased through our official website.<\/p>\n\n\n\n
Customers can apply for return, exchange and refund services within the valid after-sales cycle after receiving the products, provided that the goods meet the return standards. The specific eligible conditions are as follows: the clothing is brand new and unused, without wearing traces, stains, wrinkles and artificial damage; the original packaging, labels, tags and accessories of the product are complete and intact; the product has not been washed, modified or damaged privately; the product does not affect our secondary sales; customers can provide valid order number and purchase proof. All return applications must be initiated within the valid after-sales period, and overdue applications will not be accepted without special legitimate reasons.<\/p>\n\n\n\n
To maintain fair transaction rules and standardized after-sales management, the following situations do not support return, exchange and refund services: products with obvious wearing traces, stains, damage and washing marks; products with missing original tags, labels and packaging that cannot be restored; products privately modified, cut and damaged by customers; products damaged due to improper personal storage and maintenance after delivery; personalized customized products and special promotional discounted products marked with non-returnable rules. The above products only support quality maintenance services if there are genuine product quality problems.<\/p>\n\n\n\n
If the products received by customers have quality problems such as fabric defects, sewing errors, damage, wrong style, wrong size and missing accessories due to our production and delivery errors, it belongs to our full responsibility. Customers can contact our official email info@godkskss.com within the valid after-sales period and provide clear photos and video evidence of product problems. After our professional after-sales team verifies and confirms the problem, we will provide free replacement, full refund, partial compensation or supplementary delivery services according to the actual situation, and bear all resulting logistics and service costs to ensure zero loss for customers.<\/p>\n\n\n\n
After customers initiate a valid return application and send back the goods in accordance with our official return instructions, our after-sales team will conduct comprehensive inspection and verification of the returned clothing. For products that fully meet the return standards, we will immediately initiate the official refund process. All refunds will be returned through the user\u2019s original payment channel, and the refund amount shall be subject to the actual order payment amount. The specific refund arrival time depends on the processing cycle of the user\u2019s payment platform and bank system. We will feed back the whole-process refund progress to customers in a timely manner.<\/p>\n\n\n\n
The liability of return logistics fees is divided into two standard rules: if the return is caused by customers\u2019 personal subjective reasons (including inappropriate size, personal dislike, style mismatch, temporary no demand, etc.), the customer shall independently bear all return freight and related insurance fees; if the return is caused by product quality problems, our wrong delivery, missing goods and other company responsibilities, all return freight, re-delivery freight and related service fees shall be fully borne by our company, and customers do not need to pay any additional costs.<\/p>\n\n\n\n
Customers can apply for free cancellation of unpaid orders at any time. For paid but undelivered orders, customers can contact our official customer service via email to initiate a cancellation application, and we will complete order cancellation and full refund processing after verification. Once the order has been sorted, packaged and shipped successfully, direct cancellation is not supported. If customers no longer need the products, they can apply for return and refund in accordance with the standard return policy after receiving the goods.<\/p>\n","protected":false},"excerpt":{"rendered":"
Wealthcome Business Co., Limited formulates this standardized Refund and Returns Policy in accordance with international cross-border e-commerce after-sales norms and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-28178","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/pages\/28178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/comments?post=28178"}],"version-history":[{"count":1,"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/pages\/28178\/revisions"}],"predecessor-version":[{"id":28242,"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/pages\/28178\/revisions\/28242"}],"wp:attachment":[{"href":"https:\/\/godkskss.com\/index.php\/wp-json\/wp\/v2\/media?parent=28178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}